by Mat Dirjish
Farmers Insurance is planning to use a digitally-controlled mobile robot to assist with in-field catastrophe-claims handling and non-catastrophe property inspections. While becoming one of the first national P&C insurers to deploy a robotic quadruped, the company’s goal is to improve safety and efficiency.
The custom Boston Dynamics robot, called Spot, starts its employment this fall to assess damages from hurricanes, tornadoes, earthquakes, and wildfires. Spot integrates a variety of sensors and cameras including a 360° camera and site documentation software to help reduce the time necessary to capture data and augment the in-field claims review process. In addition to in-field claims use, Farmers will explore applications that could help first-responder organizations during scenarios such as post-event search and rescue operations, accessing areas to assess danger for first responders or others, and/or pre-inspections to assess safety for anyone in the general vicinity.
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